Purchase agreement

Terms and conditions

All users of the on-line ticket office must adhere to the general conditions listed in the present regulations. These regulations must be read and approved entirely in order to proceed.

Service object

This on-line ticket office sells entrance tickets to the to entertainment events.

Collection of entrance tickets

Purchased entrance tickets can be collected directly at the event’s ticket office, by producing the e-mail receipt showing: booking identification code, name of the purchaser, type of entrance tickets purchased.

The service reserves the right to cancel incomplete or unpaid bookings.

Payment methods

Payments may by made exclusively by credit cards belonging to the circuits VISA, VISA ELECTRON, MASTERCARD, AMERICAN EXPRESS by way of the KeyClient payment system for online transactions.

Pursuant to and in accordance with art. 7, par. b, Legislative Decree no. 185/1999, the right of withdrawal is not allowed for this kind of purchase. After the transaction has been concluded it is impossible to void the purchase or to be refund for the price paid.

Article 7: Exclusions

Articles 3, 4 and 5 and Paragraph 1 of Article 6 (Right of Withdrawal) do not apply:

b) to supply contracts of accommodation, transport, food and leisure services, when, upon finalising the contract, the supplier undertakes to provide those services on a set date or during a set period.